Thursday, June 28, 2007

Will The Third Cervical Cancer Jab Hurt?

What you can never have enough

patience.

about 7 years ago two days before Pentecost the lightning struck in our Mietwohnheim. Phone and the Internet were over, husband flew to the U.S. and we spent a quiet UNUSUAL ll hnt Pentecost. The famous giant pink had the phone in time for the return of the spouse repaired.

Since the lightning strike was not decided Rosaries, fate nachzuhelfen a little to the building (m) mr community once again to bring a peaceful Pentecost. We had undoubtedly deserves after all the stress. Thursday before Pentecost, quietly did nothing. had built (m) herrin the DSL device suspected spinnbewebten crawled under the table, pulled plug, drove up and down the computer - nothing did. Hours later at the bakery: "Is your phone broken or did you really ? The connection disconnected "? Excuse"

The phone will work in our Mietwohnheim only on the terrace - this Thursday it was humid -. Bau (m) mistress learns the zahlenabfragende machine lady of the hotline know from Friday it rains, Construction (m) mistress sticks the following week at the terrace door, to ensure receipt.

What happened? In January 2006, shares construction (m) herrin writing change the last name and the account holders. Apparently the pink giant writing has never obtained. Too bad that was amended in January 2006 of the name.

Within one day we came to the conclusion that both sides had made mistakes. Bau (m) mistress had the letter seen with a new name because the phone bill could contain no surprises (fixed price), which landed unopened bills in a basket for the accountant. In order to shorten

the story, here are elaborated in countless phone calls use:
  1. The machine lady say "complaint" or "disorder" since there is no one. Better is "new customer". "Technology" has a pretty good acceptance rate.
  2. ask for name / department and audible note
  3. off promise -> "Please do everything with me except one thing: I put through the machine lady"
  4. call customer number, even if one is to first describe the problem. Everything can be found under the customer number. has described and read, no matter how thoroughly before everything.
  5. When a fax is useless because they are too many employees in order to find a fax, you must point out that the currently ongoing strike is communicated entirely wrong. Since does not say a striker, they were done too many employees to the legitimate concerns of the customer orders.
  6. avoid any irony, if not understood the promise of a recall, why is only on the cell phone number ("You have blocked my connection")
  7. not complain that it ever would take to be made by competent authority. The poor had promised not see the machine lady. If only they themselves by the tooting of advertising and messages studded menu torment. Not
  8. curse, but if you accidentally end up in the machine lady. Hears all the answers steadfastly polite with "I did not understand you" and starts the whole tooting and trade all over again.
  9. not throw the phone against the wall. It is the only connection to the outside world.
  10. The ping-pong game between pink and pink giant giant-Com-Online can be interrupted as follows: "Mr. XY Z from department (see point 2) of pink giant-Com But I said that giant pink-Online is responsible. Please clarify this with him and call me back (on phone numbers, see point 6) or let him call you back.
  11. If an employee after reading the story takes the concern for fully justified, but unfortunately can not do anything because the computer does not allow and in the name of the whole pink huge economic heartfelt apology, there's only one thing: hang up and consult again the machine lady.
did a week later the phone again. Strangely, but not the DSL. We had a different provider, who had sent us an email that he is now off our contract because we in some small print Paragraphs had promised to provide a phone line available. Well, that was dear to the email - without Internet access, we could learn nothing of it. The giant pink

promised, this third thing which was missing for the DSL, set up again. According to the DSL provider could not do that, we should kindly pay Neuanschlussgebühren. This hotline has something like club management people, which are characterized by exquisite kindness. And an even more gracious looser machines lady. Employees could continue to join me, not because they did not understand the menu itself. There is an accountant, no, I do not prefer public records. The woman was great and we are now with DSL the giant pink.

martyrs - masochists? Not at all - Shit happens, but in the future prefer a hand that still has a trace show of good will.

Exactly a month later we had another DSL, a second splitter and a second router. My jubilation was posting a little early, as the responsible software claimed not to recognize the router, but was occasionally still online. Summoned PC doctor solved the problem, he clicked on the router problem OK. Then the software goes on with recognized and unrecognized router everything funzt.

We have PC-Doctor with second splitter and router tempered, he is replacing equipment abolishes its customers. For us, for example, the giant pink permits.

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